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Support Docs & Links

 

User-Friendly, Friendly Support!

As a Church Windows user on the Updates & Support Program, you always have access to our experienced, patient Support Techs via phone number and email. Even if your church is one that chooses not to remain on Support, there are still ways to get help.

Helpful Documents and Useful Links

Below is an assortment of resources that Church Windows users have found useful. Feel free to click and print these items.


SUPPORT DOCUMENTS & MEDIA

 

DESKTOP STREAMING SUPPORT

Click on the image below only when prompted by your Church Windows Support Technician to begin your desktop streaming session.

Desktop Streaming Support

Desktop Streaming Support is part of Premium Updates & Support. Click to learn more.

 

Church Windows Dropbox

Membership: Label Designer Shortcuts includes great pointers for those just beginning to use the enhanced Label section included from Versions 15.11.4 forward.

Click to view

Payroll: Payroll Advance Example helps those who may need to run a 2013 pay before the 2013 Payroll Update is installed.

Click to view and print

Donations: Handling Duplicate Givers helps locate and remedy givers who may appear twice in Donations.

Click to view and print

Contributions to Donations Conversion Preparation Document is a detailed walk-through of items to review before converting, changes to note after converting, and steps involved in converting.

Click to view and print

Contributions to Donations Quick Reference Guide compares steps from the old Contributions module with accomplishing the same task in Donations.

Click to view and print

Getting Started in Church Windows includes basic setup pointers for the church just getting up and running with Church Windows. (This file is fairly large and may take a few moments to display)

Click to view and print

Church Windows 15.11.0 Full Installation Instructions include detailed walk-through for installing Church Windows 15.11.0. Even a quick read can save time and frustration in the long run.

Click to view and print

Church Windows Payroll E-filing describes the process of obtaining a PIN from the IRS in order to e-file W2s. Apply Now! (The PIN assignment process by the Government does take some time.)
Click to view and print
Exporting from Church Windows into Constant Contact is a great resource for the Church Windows churches who take advantage of the outstanding value and service of Constant Contact to send mass emails. Click for more information about the Church Windows partner Constant Contact.
Click to view and print

Accounting Transition includes helpful pointers for the church preparing to move forward from the previous Financial module into the new Accounting.

To optimize download speed and for your convenience, this document has been divided into four sections. Parts 2-4 may take a few minutes to load:

IRS: Tax Guide for Churches & Religious Organizations is a document provided by the IRS written 11/2009 that advises how to handle Employment Tax, Recordkeeping Requirements, and Filing Requirements.
Click to view and print
Good Computer Housekeeping discusses and outlines essential routine steps for keeping a Windows PC running optimally.
Click to view and print
Accounting Sample Chart of Accounts is a frame-of-reference for anyone setting up Church Windows Accounting. It is a great guide for understanding the difference between basic account types.
Click to view and print the Accounting Sample Chart of Accounts
Networking Church Windows is a must-read prior to beginning to run Church Windows on more than one computer, for those who have purchased a network license of Church Windows.
Click to view and print


HELPFUL LINKS

Dynamic Systems is the recommended checks and forms provider for Church Windows.
Visit the Church Windows page at Dynamic Systems
Constant Contact is the recommended mass emailing service for Church Windows users. Great service and a great value including a discount for churches who pre-pay.
Learn about Church Windows partnership with Constant Contact
Firewall Configuration is critical to the proper operation of Church Windows across a network.
Click to learn how to configure specific firewalls
Adobe Acrobat Reader is a free program required to view some of the documents and link available on the Church Windows web site. If you are unable to view PDF documents, your specific computer likely does not have Acrobat reader installed. You do not need to install the Free Google Toolbar offered as an option by Adobe. You may uncheck the box requesting that you install Google Toolbar.

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